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Bachelor of Hotel Management
Specialising in one of the following;
Total credits needed = 288 credit points including practical
Specialising in one of the following;
- Venue Management
- Human Resource Management
Total credits needed = 288 credit points including practical
Course Objectives
The course aims to combine the academic specializations of the constituent undergraduate degrees to provide students with a
basis education in the principles and practices of business and specializations in the discipline areas of Hotel Management and
Hospitality Studies
Introduction – Hotel / Hospitality Industry Facts
Typical salary for hotel management professionals: $42,000 per year, plus bonuses and perks
Common perks:
Interesting Facts
Number of registered hotel properties in the U.S.: 48,837
Number of hotel rooms: over 4.4 million
Projected number of hotel general managers employed by 2016: Over 80,000
Like other professionals in the service industry, hotel management professionals earn more than just an hourly wage. Outstanding
customer service and high profits are often rewarded each year with bonuses that can amount to 25% or more of a manager's
annual salary. Hotel management professionals also enjoy perks at their own facilities, as well as free or discounted amenities at
affiliated properties.
Every hotel has a general manager, and nearly every hotel employs another management professional as a senior assistant
manager. In addition, graduates of hotel management programs often work their way up through leadership positions within hotels
and chains. Mid-level leadership roles at larger hotels can often pay better than general manager positions at small or budget
hotels.
Hotel management courses can take students beyond the basic training offered by employers for entry-level hospitality positions.
Students learn about the complex needs of hotel visitors, with an emphasis on resolving problems and elevating the overall
experience. With construction of luxury hotels and resorts nearing an all-time high, government analysts expect job opportunities to
be outstanding over the next ten years.
Types of Hotel and Lodging Management Positions
General Managers: They have responsibility for all operations at a hotel. They exercise a lot of authority within parameters set
by the hotel owner or the executives of the whole chain. This authority can extend to setting prices, creating budgets that allocate
resources to different departments, approving spending, and setting standards for the quality of service, including quality of staff,
food, amenities, décor, and event planning. They may also develop modes of operation from scratch for new hotels, or reorganize
hotels that are being renovated or that are unprofitable. They are also involved in hiring.
Resident Managers: These are on-call all day because they live in the hotel. They are called on to resolve problems and
respond to emergencies. However, they sometimes work a normal forty-hour workweek and make sure the hotel runs smoothly.
General managers can also be resident managers.
Executive Housekeepers: They make sure that everything in the hotel, from the foyers and fitness rooms to the guest rooms
to the conference rooms are maintained and clean. They are also in charge of the housekeeping staff, including training and
scheduling, and keeping supplies stocked.
Front Office Managers: They are responsible for the front desk. They check customers in, make reservations, and assign
rooms. They also take care of guest’s needs, deal with complaints, and make adjustments to the bill. They are in charge of the front
desk even when they aren’t present, so they oversee and train the front desk staff.
Convention Services Managers: Many hotels host business conventions, special events, and conferences. Convention
Services Managers work with the client company and the various operations of the hotel to make arrangements, like the number of
rooms needed, scheduling conference rooms, and helping plan itineraries. They are also on hand during the event to make sure
that everything goes as planned and to make adjustments when they don’t.
Assistant Managers: They help the general or resident manager manage the hotel’s daily operations. There might be a
number of assistant managers who are responsible for any number of things from managing staff, accounting, taking care of
paperwork, hiring, marketing, making sales, purchasing, coordinating security, keeping up with maintenance, and caring for
recreational facilities.
Nature of Work and Lifestyle
Lodging managers of all types use computers to organize and simplify many guest services like making reservations, assigning
guest rooms and conference rooms, and calculating bills. Computers are also used to order stock supplies, communicate with
other hotels in a chain, or send reports to corporate offices or owners. Computer specialists are often called in to help set up
programs and make sure they run well. However, computers can be unreliable and managers should be able to function should
they fail.
Often being a lodging manager requires more than the traditional forty-hour workweek. Guests have demands twenty-four hours a
day, seven days a week and so hotel managers often work weekends and nights. Resident managers might not have a set
schedule but are on-call at all times. Some establishments, especially resorts, have extremely high workloads certain times a year;
the rest of the year managers might have other duties for example conventions and conferences
Course Duration
The course is offered only at approved Learning Centres that have the facilities to provide students with practical studies and
application of required modules All undergraduate degree modules of study carry a value of 12 credit points. Each student must
obtain 288 credit points through academic study and practical involvement in order to graduate.
Course Structure
The course total of 24 Modules of Study for a combined degree is comprised of 7 Core Business Modules + 13 Hotel
Management Modules and a choice of 4 Specialized Modules either Venue Management or Human Research Management
studies
The course aims to combine the academic specializations of the constituent undergraduate degrees to provide students with a
basis education in the principles and practices of business and specializations in the discipline areas of Hotel Management and
Hospitality Studies
Introduction – Hotel / Hospitality Industry Facts
Typical salary for hotel management professionals: $42,000 per year, plus bonuses and perks
Common perks:
- Free laundry
- Free or discounted room nights during vacations
- Free or discounted meals at hotels with dining facilities
- Free parking
- Educational assistance
Interesting Facts
Number of registered hotel properties in the U.S.: 48,837
Number of hotel rooms: over 4.4 million
Projected number of hotel general managers employed by 2016: Over 80,000
Like other professionals in the service industry, hotel management professionals earn more than just an hourly wage. Outstanding
customer service and high profits are often rewarded each year with bonuses that can amount to 25% or more of a manager's
annual salary. Hotel management professionals also enjoy perks at their own facilities, as well as free or discounted amenities at
affiliated properties.
Every hotel has a general manager, and nearly every hotel employs another management professional as a senior assistant
manager. In addition, graduates of hotel management programs often work their way up through leadership positions within hotels
and chains. Mid-level leadership roles at larger hotels can often pay better than general manager positions at small or budget
hotels.
Hotel management courses can take students beyond the basic training offered by employers for entry-level hospitality positions.
Students learn about the complex needs of hotel visitors, with an emphasis on resolving problems and elevating the overall
experience. With construction of luxury hotels and resorts nearing an all-time high, government analysts expect job opportunities to
be outstanding over the next ten years.
Types of Hotel and Lodging Management Positions
General Managers: They have responsibility for all operations at a hotel. They exercise a lot of authority within parameters set
by the hotel owner or the executives of the whole chain. This authority can extend to setting prices, creating budgets that allocate
resources to different departments, approving spending, and setting standards for the quality of service, including quality of staff,
food, amenities, décor, and event planning. They may also develop modes of operation from scratch for new hotels, or reorganize
hotels that are being renovated or that are unprofitable. They are also involved in hiring.
Resident Managers: These are on-call all day because they live in the hotel. They are called on to resolve problems and
respond to emergencies. However, they sometimes work a normal forty-hour workweek and make sure the hotel runs smoothly.
General managers can also be resident managers.
Executive Housekeepers: They make sure that everything in the hotel, from the foyers and fitness rooms to the guest rooms
to the conference rooms are maintained and clean. They are also in charge of the housekeeping staff, including training and
scheduling, and keeping supplies stocked.
Front Office Managers: They are responsible for the front desk. They check customers in, make reservations, and assign
rooms. They also take care of guest’s needs, deal with complaints, and make adjustments to the bill. They are in charge of the front
desk even when they aren’t present, so they oversee and train the front desk staff.
Convention Services Managers: Many hotels host business conventions, special events, and conferences. Convention
Services Managers work with the client company and the various operations of the hotel to make arrangements, like the number of
rooms needed, scheduling conference rooms, and helping plan itineraries. They are also on hand during the event to make sure
that everything goes as planned and to make adjustments when they don’t.
Assistant Managers: They help the general or resident manager manage the hotel’s daily operations. There might be a
number of assistant managers who are responsible for any number of things from managing staff, accounting, taking care of
paperwork, hiring, marketing, making sales, purchasing, coordinating security, keeping up with maintenance, and caring for
recreational facilities.
Nature of Work and Lifestyle
Lodging managers of all types use computers to organize and simplify many guest services like making reservations, assigning
guest rooms and conference rooms, and calculating bills. Computers are also used to order stock supplies, communicate with
other hotels in a chain, or send reports to corporate offices or owners. Computer specialists are often called in to help set up
programs and make sure they run well. However, computers can be unreliable and managers should be able to function should
they fail.
Often being a lodging manager requires more than the traditional forty-hour workweek. Guests have demands twenty-four hours a
day, seven days a week and so hotel managers often work weekends and nights. Resident managers might not have a set
schedule but are on-call at all times. Some establishments, especially resorts, have extremely high workloads certain times a year;
the rest of the year managers might have other duties for example conventions and conferences
Course Duration
The course is offered only at approved Learning Centres that have the facilities to provide students with practical studies and
application of required modules All undergraduate degree modules of study carry a value of 12 credit points. Each student must
obtain 288 credit points through academic study and practical involvement in order to graduate.
Course Structure
The course total of 24 Modules of Study for a combined degree is comprised of 7 Core Business Modules + 13 Hotel
Management Modules and a choice of 4 Specialized Modules either Venue Management or Human Research Management
studies
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Bachelor Degree in Hotel Management, Bachelor of Hotel Management,Berkeley Hotel Management Degree,
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Management Course Content, Bachelor Degree Study, Hotel Management Degrees
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